About Us
North America's Leading UnblockTech Service Provider
Since establishing in Los Angeles in 2021, TVBoxSVI has served 10,000+ overseas Chinese families. We're not just a TV box supplier, but your technology partner for home entertainment,
focusing on solving three core challenges: "cross-border viewing," "parental operation," and "genuine product guarantee."
Making Technology Warm Every Overseas Home
Since our founding in 2021, we've witnessed countless parents abandon TV boxes due to complex operation, with children unable to assist remotely.
TVBoxSVI pioneered the "Three-Generation Service Model":
- Children Order: Website purchase + remote verification
- Parents Use: Simplified/Traditional Chinese one-click interface
- Support Team: Three-way call guidance
Key Milestones
Los Angeles Warehouse Launch
Pioneered "West US 72-Hour Delivery"
Official UnblockTech Authorization
Certification ID: US160S08
Hong Kong Tech Center
10-member firmware R&D team established
Irreplaceable Services
Customs Traceability System
Independent customs declaration for each device
Cross-Border Accelerated Line
Exclusive firmware updated monthly
Remote Diagnostics Service
Technicians resolve issues via remote operation
Cross-Border Technical Team
Our 10-member team spans both sides of the Pacific:
Engineer Zhang
Former Tencent Cloud Consultant
Specializes in cross-border acceleration
Manager Chen
North America Support Director
Fluent in Cantonese/Mandarin/English
CTO Chen
Hong Kong R&D Center Lead
15 years Android TV experience
Real User Testimonials
" My parents in California couldn't operate complex interfaces. TVBoxSVI support guided us via three-way call and made custom tutorial videos. Now they watch CCTV live streams perfectly!
Mr. Zhang
New York · Purchased March 2025
" During a visit to China, my box suddenly got region-locked. Support provided special firmware and solved it in 10 minutes! Such professional help is rare overseas.
Ms. Li
Vancouver · Long-term client (3 years)
" Received $200 compensation for counterfeit goods, but the real surprise was the genuine product's superior quality. Now our whole family uses TVBoxSVI!
Mr. Wang
Toronto · Counterfeit compensation case
Join 10,000+ Families
Whether in New York or Vancouver, TVBoxSVI provides the most Chinese-friendly entertainment solutions