About UnBlockTech

About UnBlockTech UBOX TV Box store, product support, shipping, and customer service

About UnBlockTech

We provide UnBlockTech UBOX Android TV box hardware, accessories, setup resources, and after-sales support for customers in the United States, Canada, Japan, and other supported regions. Our goal is to make home entertainment setup clearer and easier with practical hardware, multi-language support, and straightforward customer service.

UBOX12 PRO Current Gen 12 Android TV box model
Multi-Language Support English, 中文, 日本語, 한국어
Local Warehouse Options Available for the US, Canada, and Japan
18-Month Warranty For eligible UBOX12 PRO orders

What Is UnBlockTech UBOX?

UnBlockTech UBOX is an Android TV box product line designed for home entertainment setup. The device connects to a television through HDMI and can be used with apps and services that are legally available in the customer's region. Third-party app availability, subscriptions, and service terms may vary by location.

The current UBOX12 PRO model includes 4GB RAM, 64GB storage, Android 12, WiFi 6, Ethernet connectivity, an AI voice remote, and support for up to 6K output. Actual display quality depends on the TV, source content, network conditions, and app support.

Why Customers Choose UBOX12 PRO

Practical Home Entertainment Hardware

UBOX12 PRO combines 4GB RAM, 64GB storage, Android 12, WiFi 6, Ethernet connectivity, and an AI voice remote in one compact device.

Simple Setup

Connect the device to your TV, power supply, and home network, then follow the on-screen setup steps. Setup resources are available in our Download Center.

Multi-Language Support

UBOX devices support a multi-language interface, and our team provides customer support in English, Chinese, Japanese, and Korean.

Warranty & After-Sales Support

Eligible UBOX12 PRO orders include an 18-month warranty. For order, setup, and after-sales questions, visit our Contact Support page.

Local Warehouse Shipping

Local warehouse shipping is available for eligible orders in the United States, Canada, and Japan. Delivery estimates and applicable options depend on destination and stock availability.

Clear Support Paths

Find current setup resources, download portal information, FAQ answers, shipping details, and contact paths from our support pages.

Product Lineup

Shipping and Support by Region

Shipping estimates depend on destination, stock availability, carrier conditions, and checkout details. Review the Shipping Policy before ordering.

🇺🇸 North America

Regions: United States, Canada

  • US and Canada local warehouse shipping available
  • Eligible local-warehouse orders: usually 2–5 business days after shipment
  • Multi-language support for order and setup questions

🇬🇧 Europe

Regions: UK, EU countries

  • International shipping available for supported regions
  • Usually 3–7 business days after shipment
  • Shipping options and applicable charges shown at checkout

🇯🇵 Asia Pacific

Regions: Hong Kong, Japan, Singapore, Australia, Taiwan, Korea, New Zealand

  • Japan local warehouse shipping available
  • Japan local-warehouse orders: usually 2–5 business days after shipment
  • International shipping available for supported Asia-Pacific regions

Store Operator Information

Four Oceans Technology Limited

RM D07, 8/F KAI TAK FTY BUILDING
NO. 99 KING FUK STREET
SAN PO KONG, Hong Kong

For order, setup, shipping, warranty, and after-sales support, contact sales@unblocktechtv.com or use WhatsApp.

Need Help Before or After Ordering?

Use our support pages to compare the product, review shipping details, find setup resources, or contact our team.

Explore UBOX12 PRO

Review the current Gen 12 model, available shipping options, warranty information, and support resources.